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boikanyo S

1 reviews | Active since Nov 2019

15 Nov 2019, 10:03

Horrible Service

My dad I bought a car from Auto pedigree centurion. ( Renault sandero stepway 2017) they guy who helped with the sale of the vehicle was Moses Mohale, who now no longer works at the centurion branch because he got a promotion at another branch due to the problem we with the car. ( not sure how that works). But anyway the car we were sold started giving problems shortly after we got it Giving warning lights in the dash Pulling to the right while driving starter problems and loosing power as if its running out of fuel when the vehicle has enough fuel. We have been at logger heads with the branch manager Happy Moate trying to solve the matter. They have taken the vehile twice for supposed repairs, but failed to produce a report for the vehicle repairs, instead the car was taken for 101 check and a battery replacement which had nothing to do with the issues we were faced with the car. Just yesterday we were told by Happy Moate that the vehicle would not be swoped because according to them they have repaired the car. This has been the worst experience and I'll never recommend Auto pedigree to anyone. If anything I regret ever considering them for vehicle purchasing. Happy Moate is nothing but useless!!!!!!! Boikany Sithole

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Replies (1)
Auto Pedigree
Auto Pedigree's reply15 Nov 2019, 16:17
Official
We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Centurion branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service