AK
Anele K

1 reviews | Active since Nov 2020

18 Oct 2021, 16:58

horrible service

My experience with these people has been nothing but pathetic, they made me cancel my deal with kia promised for me to get the car within the day I cancel they made me take 3 days leave from work I still didn't get the car, they harassed me with calls to sign documents when the ban approved my fiancé they still took 3 days to give me the car, i was inconvenienced soo much and even now they still treat me like ****, no matter how frustrated i am this Mashudu manager from randburg has a nerve to tell me just calm down there is no need for the noice he is ****en useless i want to cancel my deal and he tells me i wont be able to, I have not seen such a horrible person ever especially in management position i regret the day i gave them a second chance after they made me stay home and ignored my calls, apparently even the regional manager doesnt care he says i must relax wow

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply19 Oct 2021, 09:59
Official
 We will be forwarding your complaint to Mr. Vinay Singh. He is the National Retail Sales Manager for the region under which the Randburg branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service ***