SH
Sduduzo H

1 reviews | Active since May 2022

11 May 2022, 23:55

Horrible service 😡😡absolutely disgusting 😡😡

Last year July I traded in a car and got myself a Renault Clio at Auto Pedigree which was situated at Umhlanga gateway of which happened to be closed and I didn't get any notice, call or email informing me as they know they still have my vehicle's spear keys with them, I've been patient enough with them cause even my car registration took them about 5 to 6 weeks to give me when the Car was delevered to me i was told that since the car had some dents they will book it for me and have it done and polished but none of that was done, spoke to the manager the other day and he told me he'll do a follow-up with his employee by the name of Jostar but there was no feedback.

I've been trying to trace some of the employees that were being transferred to Pinetown brunch of which most of them know my story and I've been following up with them since Joster is ignoring my texts now. I've been calling and leaving messages and my contacts numbers no one have bothered returned my calls.

I'm just frustrated and worried that whta if I loose/misplace this card (keys)

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply12 May 2022, 09:23
Official
We will be forwarding your complaint to Mr. Rocky Govender. He is the Regional Manager for the region under which the Umhlanga branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service *** 
SH
Sduduzo H's update12 May 2022, 14:10
Reviewer Update
Hi,

Thank you for your feedback, the one that was in Gateway, situated to Crecent but that brunch was was closed, some of their staff were transferred to Pinetown and Jostar the gentleman who I've been dealing with was moved to Durban brunch which by Stanger street in Durban.