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shocky M

1 reviews | Active since Mar 2013

27 Jan 2020, 18:32

Horrible after sale service

I bought a vehicle at Auto Pedigree(Arcadia Branch) in Nov 2019. I was assisted by Zondi and his manager Phindile, when I collected the vehicle I wasn’t given the spare keys. They told me I will get them within a week. I kept calling, sending messages and emails without any response from them till today I haven’t received my spare keys. I’m very disappointed with the service they gave and I’ll never recommend them to anyone, once they get money they don’t care about the customer

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Replies (1)
Auto Pedigree
Auto Pedigree's reply05 Feb 2020, 09:55
Official
We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Pretoria Central branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service