SJ
Sindi J
1 reviews | Active since Oct 2019
03 Jun 2021, 11:01
Frustrating service
I bought my car at Auto pedigree Benoni on October 2020 and i still haven't received my "spare"key. I put spare in inverted commas because i believe the key i was given upon purchase IS the spare key therefore they didn't give me the main key. I have been requesting since 2020 and the response i always get is they're waiting for head office to deliver. Im the one who always needs to keep checking for updates.
Helpful (0)
Replies (2)0
Replies (2)
Auto Pedigree's replyOfficial
03 Jun 2021, 15:42We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Benoni branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply03 Jun 2021, 15:42
Official
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Benoni branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
SJ
Sindi J's updateReviewer Update
23 Jun 2021, 08:08It's been over 2 weeks since your response, yet no feedback on the matter. Your customer service is the worst!
SJ
Sindi J's update23 Jun 2021, 08:08
Reviewer Update
It's been over 2 weeks since your response, yet no feedback on the matter. Your customer service is the worst!