1 reviews | Active since Mar 2017

10 May 2017, 15:25

*****

<p>Hello,im back again with the same car that i laid a complain about last month (april) 06th about the faulty tyres they gave me,alright that was sorted,and laid another complain of which they told me that then car was serviced only to find out that the car was not service but they sorted it out. Now when i bought the car on the 17th of March 2017,the car was not in their premises so i requested the information of the car,the manager sent me an email saying its a 2015 model,ford figo and the colour is BLUE,so after all the complains i laid about this car,i took a step further to go to Ford dealer and gave them the VIN number</p> <p>to check if everything about this is correct. I was surprised when ford dealer told me that my car is a 2014 Model and the colour of the car is CHILL. Now i gave my insurance wrong information which will regard to my claim being denied should an accident occur,another thing i believe im being financed for 2015 Model instead of 2014 Model,which means im paying for a 2015 Model while they gave me an OLD 2014 Model,which further means im being *****ed by Auto Pedigree which results to their own fanancial gain. I went back to the mananger with the written information from Ford dealer so we can sort this out but insted he insisted that the Model of the car depends on the registration of the car,which means if the car was assembled in 2014 and registered 2015 it means the car is a 2015 Model which i totally disagree with such information,he further said all the Car dealers sell their cars with the car registration not the Model of the car. He then said he will conduct an investigation and come back with a report,the only respond i got from him was an email with an old car registration and still insisting that the car was registered in 2015 which means its a 2015 Model of the car,and never mentioned anything about the wrong colour of the car that was given to me. Further more its almost 3 months now,i havent recived a copy of the ownership\car registration. I believe this is a case of *****,im now giving them a last chance to sort all of this or im taking further steps to go the legal rout and open a case of ***** against them.</p>

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Replies (2)
Auto Pedigree
Auto Pedigree's reply11 May 2017, 08:50
Official

We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Pretoria Central branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

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's update11 May 2017, 22:34
Reviewer Update

The General manager of autopedigree pretoria region Mr M**** Scholtz gave me a call and told me that i don't have facts of what I'm saying,so automatically he's saying Ford dealer is talking ****. And bare in mind all the information I'm giving out I myself went to Ford and requested the information about the car,which autopedigree faild to do