iM
isaac M

1 reviews | Active since Jan 2016

04 Jan 2016, 02:01

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i brought a 2014 Hyundai Grand i10 on the 10 december 2015,on the 11 december 2013 i return to the dealer to cancel some add on items which i did not want i spoke to edna nauman as she was responsible for my contract she refused with no clear reason . lala nel advised me to speak to Dirk Cronje the reaginal manager ,whom after sending him some email told me that the add on cover are cancelled ,but no payment ,when i check with the insurance company only one policy was payed for by the dealear with cost R 850,00 ,but on my contract a number of add covers are listed to the the value of R 11 850, 00, by the way who need a 2 year SA warranty when the car has a 4 years manufacture warranty balance, who need a 2 year roadside assistance when the car has 4 years manufacture roadside assistance, it seem as this covers was only writen in my contract but the money went to someone 's pocket. now that 30 days to cancel the covers seems to be running out .so who is having my money cause it was never payed to the insurance company.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply04 Jan 2016, 10:52
Official
Hello maboboi,

We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Louis Trichardt branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service
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