CP
Clinton P

1 reviews | Active since Jul 2014

19 Nov 2025, 12:57

False promises

I spoke to Wayne, the assistant Manager of the Auto Pedigree branch in Strand. He was very helpful and informative. We were in contact regarding a Suzuki Swift which he personally took as a trade in (from someone else) and thereafter offered me the vehicle at an excellent price. The reason for the low price was due to him trading it in, him being assistant manager, and the car not being advertised as yet.

This was literally too good to be true as it included a warranty and on the road fees.

A few days later I got a call saying that the Manager and Regional Manager had to sign off the car at that price, ultimately they did not, and now I'm left without a car.

While speaking to Wayne he guaranteed the vehicle was mine and also mentioned that he had done this numerous times, IE, get a buyer before the car gets listed. Either I was the unfortunate one this time or he sells false promises.

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply19 Nov 2025, 13:30
Official
We will be forwarding your complaint to Mrs. Trisha Botha. She is the Regional Manager for the region under which the Strand branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service***