KS
Kavir S

1 reviews | Active since Nov 2016

15 Nov 2016, 08:01

False Infomation

<p>Good day,</p> <p> </p> <p>I wish to bring to your attention the pathetic service I’ve received from your Midrand Branch.</p> <p>I was in the process of purchasing a vehicle from the Midrand branch, I was initially told the vehicle was a 2015 model and the cost was R336 000.00</p> <p>I proceeded to pay the deposit and finalise the deal, but on delivery date (which was moved several times due to “head office not sending the contract”) I found out that the vehicle was a 2014 model and that the dealership contacted my insurance and changed details and that the price went from R336000 to R356 000 to R380 000.</p> <p> </p> <p>I have made numerous calls to the salesman regarding my deposit refund of R20 000 but to no avail. The deal was cancelled on the 7th of November and to date I have not been refunded.</p> <p> </p>

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply15 Nov 2016, 10:02
Official

We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Midrand branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

Best regards,

Auto Pedigree
Auto Pedigree's reply15 Nov 2016, 16:44
Official

We are glad to confirm that the refund was paid back to you today and that proof of this was sent from the Regional Manager. We apologise again for any inconvenience caused.

Regards,

Auto Pedigree Customer Service.

Best regards,