MM
Mbali M
1 reviews | Active since Aug 2024
12 Aug 2024, 14:07
Extremely poor service
Auto Pedigree sold me a car with out a spare key, after they confirmed before purchase that they do have a spare key. 3 years later they still sending me a spare key. I complained to their complains department they said they would follow up to no avail.... extremely poor service should actually not be operating
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Auto Pedigree's replyOfficial
12 Aug 2024, 15:52We will be forwarding your complaint to Mr. Patrick Pheto. He is the Regional Manager for the region under which the Bloemfontein Zastron branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service***
Regards,
Auto Pedigree Customer Service***
Auto Pedigree's reply12 Aug 2024, 15:52
Official
We will be forwarding your complaint to Mr. Patrick Pheto. He is the Regional Manager for the region under which the Bloemfontein Zastron branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service***
Regards,
Auto Pedigree Customer Service***
MM
Mbali M's updateReviewer Update
12 Aug 2024, 15:58When can I expect a response...because 6months ago I was told I'll be contacted by the regional after I lodged a complaint with Daphne from your complains department...to no avail
MM
Mbali M's update12 Aug 2024, 15:58
Reviewer Update
When can I expect a response...because 6months ago I was told I'll be contacted by the regional after I lodged a complaint with Daphne from your complains department...to no avail