NH
Nicholas H

1 reviews | Active since Mar 2018

12 Mar 2018, 16:03

EXTREME BAD AFTER SALES SERVICE

I bought 2 BMW's from Auto pedigree and 1st bmw 120i 2010 which gave me endless problems with the vehicle leaving me stuck in unsafe areas and the vehicle went back in many times eventually they took the vehicle back and I took a bigger knock on the finances as costs were carried by me and had to purchase another vehicle which was F30 328i 2015 also from day one gave me issues and was told my spare key was lost 6 months later and I am told its BMW who is dragging there feet. my 328i is going into drive train issues and was taken in by auto pedigree and notified everything is fine. 2 days later I was left standing next to the road and advised it is my problem to get it to bmw and they must sort me out. after emails back and forth my key is apparently on order (6 months later). my power issues to the vehicle I was advised if I want to take them on I must and they will not pay another cent on the vehicle. my vehicles went back in numerous times and for long periods and I do on average 400km a day and all costs are on me when the vehicles went in for so called repairs. I will be taking this further with legal representation.

I WOULD NEVER BUY ANOTHER VEHICLE FROM OR RECOMMEND AUTO PEDIGREE KEMPTON PARK.

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply22 Mar 2018, 15:45
Official

We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Kempton Park branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

***