1 reviews | Active since Oct 2013
Dissatisfied Customer
I bought a car from Auto Pedigree in Vandebijlpark on 05 December 2014. When I drove long distance with the car, I noticed that I made some screechy noise, the noise was so unbearable. I contacted Daniel, the sales person, and he arranged for the car to be taken to KIA. They took it to Kia but the problem was not fixed. I've been trying to get hold of them but they do not take my calls. The car disc long expired in December. They told me I will put in a new disc with the new number when I relocate to Mafikeng since I was moving end of January. Bruce said he would contact the auto pedigree in Mafikeng to arrange for the disc to be renewed with the manager. When I went to see the manager, it was the first time he's ever heard of me and my story.<br> It has been an awful experience buying this car. Daniel, the sales person has been very helpful but there's only so much he can do.
Firstly, please allow us to apologise for the disappointing experience and poor service delivery. We will most definitely implement corrective measures.
We also wish to confirm that steps have been taken to assist you with the license and registration of your vehicle as well as for KIA to investigate the noise you identified on the vehicle. We trust all will be resolved to your satisfaction.
Please feel free to contact us again should you need any further assistance with this matter.
Regards,
Auto Pedigree Customer Service Department
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Best regards,
Firstly, please allow us to apologise for the disappointing experience and poor service delivery. We will most definitely implement corrective measures.
We also wish to confirm that steps have been taken to assist you with the license and registration of your vehicle as well as for KIA to investigate the noise you identified on the vehicle. We trust all will be resolved to your satisfaction.
Please feel free to contact us again should you need any further assistance with this matter.
Regards,
Auto Pedigree Customer Service Department
***
Best regards,
