Dishonesty- Non payment of Referral Incentive

Dear Auto Pedigree Management,

I am writing to express my concern and dissatisfaction regarding the unpaid referral incentive that I fully qualified for and submitted all required documentation for, yet have still not received.

I purchased my vehicle through your Cape Town branch earlier this year and subsequently referred my partner to purchase his vehicle through your Polokwane North branch in June 2025. His salesperson, Mike, requested my banking details, ID, and tax information in order to process the referral incentive, which I provided promptly.

To date, I have not received any payment or official communication regarding the status of this referral incentive. This is extremely disappointing and reflects poorly on the service and integrity promised by Auto Pedigree.

I trusted your brand and actively encouraged someone else to purchase through you based on that trust. I fulfilled all obligations on my side and expect Auto Pedigree to do the same without further delay.