Desperate and ********* sales

I bought my car at Paarl branch where I was made a lot of promises. In the first week of having the car the roof rack came off. It took almost 3months and 2 managers to have it fixed after they first wanted to claim that I must fix the car. Another guarantee that was made was the car has is warranty plan and has 1 service still left on its plan. There is no service plan or warranty plan I must now pay for this. The two managers at the paarl branch that I've dealt with are no longer working there. The trend with auto pedigree staff is make the sale change branch escape all accountability. ********* ********