Day Light *******

<p>I recently purchased a vehicle from one of Auto Pedigree's dealerships. I am honestly happy with my vehicle and that is all.</p> <p> </p> <p>I went into a store, saw a price and chose my vehicle. After roughly a four days of back and forth, I collected my car and off I went. I felt a little uneasy and requested the final invoice from the Branch Manager whom emailed it to me. After reviewing the final invoice, there were several charges which amounted to thousands of rand, just over R20 000, which now reflected on my invoice.</p> <p> </p> <p>I queried this with the Branch Manager, as I was not made aware of all these extra costs, which I do not agree with! The BM then informed me that my concerns were sent to the Regional Manager, which was on Friday morning, 17.03.2017. Since then, the RM has never made contact with me regarding my concerns.</p> <p> </p> <p>Day light ******* occurs here! How can you just invoice someone for things which they were never told the prices. Things that come standard with new vehicles from manufacturing. HOW? By all means have additional products, but you HAVE to disclose the costs to the customer first, it is our choice if we want them or not.</p> <p> </p> <p>I cannot afford to pay an additional R20 000 in extras, over the price that was on the floor, as well as an additional R22 000 VAT! Again, nobody ever told me that VAT still needed to be added to the vehicle price which is on the shop floor.</p> <p> </p> <p>So my complaint is this. Additional charges, for things I don’t want or need with nobody telling me the price as well as when I raised the issue, nobody has come back to me... Who is going to pay for these extras?</p>