RM
Realeboga M

1 reviews | Active since Aug 2017

23 Aug 2017, 08:29

Damaged goods

I bought a vehicle and it got delivered on 21 January 2017,everything was hunky dory until I heard a screeching sound from one of my front tyres at the beginning of June. Only to find out that the break pads and discs were completely worn out. Barely 6 months and less than 10 000ks having driven the car I had to replace those things. People drive for years without replacing those parts. Auto pedigree Bloemfontein told me it's my driving style and they can only offer me R200 worth of fuel. So I drove all the way from Joburg for a slap in the face disguised as compensation? Surely these kind of things should be checked and fixed before a sale is initiated especially for a so called demo vehicle. I'm so appalled by this kind of service

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Replies (3)
RM
Realeboga M's update01 Sept 2017, 08:56
Reviewer Update
Update on this issue. As I was stopped by metro police and I was made aware that my license disc expires on 31/08/2017 and I received the car on 21/01/2017,how is the disc already expiring? I go to the licensing department to renew and paid R580 from my own pocket only to not receive the disc because the roadworthy test was not done. Now I took a day off from work to fix this mess, mind you I bought new brake pads and discs if the roadworthy test was done before they gave me the vehicle was delivered the car would have failed the test. Auto pedigree must reimburse me for my brake pads,discs and the money I paid to renew the license disc. If I do not get my money back I will take further legal action
Auto Pedigree
Auto Pedigree's reply01 Sept 2017, 16:45
Official

We will be forwarding your complaint to Mr. Hennie Bessenger. He is the Regional Manager for the region under which the Bloemfontein Kerk branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

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Best regards,

Auto Pedigree
Auto Pedigree's reply19 Sept 2017, 13:30
Official

We are glad to confirm that you have now received your refunds and that you are satisfied with this resolution.

Regards,

Auto Pedigree Customer Service

Best regards,