Customer service poor

I bought my car cash on the 19 august 2019 at Auto pedigree Burgersfort and was provided with a permit that expires in 21 days on 06 September 2019, during that time i had to wait for my registration papers and number plates which was normal. Then on the 05 September i reminded the sales man that my permit is expiring the next day how long will i wait for my documents, he advised that their headoffice is taking long to prepare the documents, he then gave me another permit that dated 10 September 2019 to 30 September 2019. I then told him i am nit happy with their service and that they are putting me at risk if the car get hijacked what must i say when i report it because i dont have any documents to proof that i bought the car, promised that he will try to speedup the process. Come the 30 September my documents are still not ready and the permit expired for the second time, i am issued with another permit for 21 days again. I then called their headoffice on this number ***, i was provided with a number of their area manager *** on 03 October 2019 who had no time to listen to my story, he said wherr did you buy your car..i will call you after 5 minutes, up until today he never came back to me and i am still waiting for my documents and number plates. Imagine how do i feel about this car now. Auto pedigree service is the worst and their management.