tN
thapelo N
1 reviews | Active since May 2015
25 May 2015, 15:17
COMPLAINT
I BOUGHT A CAR WITH YOU GUYS WITHIN THE SPACE OF 7MONTHS ITS GIVING ME PROBLEMS THE CLUTCH KIT WAS DAMAGED! I STILL MAINTAIN THERE WAS SOMETHING WRONG WITH THE CLUTCH BEFORE I BOUGHT IT,I DID ENQUIRE ABOUT IT ON THE DAY I PICKED UP THE VEHICLE I ASK WHY IS THE CLUTCH SO HARD? THE ANSWER I GOT WAS THAT ALL POLO BLUEMOTIONS WERE LIKE THAT! AFTER 6MONTHS OF DRIVING IT THE CLUTCH IS SLIPING NOW AND THEY CLAIM I DAMAGED THE CLUTCH SO THEY CANT ASSIST ME
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Auto Pedigree's replyOfficial
29 May 2015, 10:01Hello THAPELO 2,
We will be forwarding your complaint to Mr. Vinay Singh. He is the Regional Manager for the region under which the East London branch falls and we will request him to get involved and to supply us with feedback on the complaint.
Our protocol dictates that we give the first person to receive the complaint (in this case Mr. Singh) three working days to try and resolve the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Vinay Singh. He is the Regional Manager for the region under which the East London branch falls and we will request him to get involved and to supply us with feedback on the complaint.
Our protocol dictates that we give the first person to receive the complaint (in this case Mr. Singh) three working days to try and resolve the complaint.
Regards,
Auto Pedigree Customer Service
***
Auto Pedigree's reply29 May 2015, 10:01
Official
Hello THAPELO 2,
We will be forwarding your complaint to Mr. Vinay Singh. He is the Regional Manager for the region under which the East London branch falls and we will request him to get involved and to supply us with feedback on the complaint.
Our protocol dictates that we give the first person to receive the complaint (in this case Mr. Singh) three working days to try and resolve the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Vinay Singh. He is the Regional Manager for the region under which the East London branch falls and we will request him to get involved and to supply us with feedback on the complaint.
Our protocol dictates that we give the first person to receive the complaint (in this case Mr. Singh) three working days to try and resolve the complaint.
Regards,
Auto Pedigree Customer Service
***