HM
Hlengiwe M
1 reviews | Active since Oct 2020
31 Oct 2020, 12:18
Complaint
I have never been so disappointed after buying a vehicle at auto pedigree Umhlanga branch. The first installment date that was deferred for a month of October went through my account in September. Now this is not what my contract has stated when we went through it with the branch manager. Of which I am not sure if the contract was then amended after my signature. I placed several complaints including the kzn regional manager who later on decided not to take my calls after. The worst experience ever!
Helpful (0)
Replies (1)0
Replies (1)Auto Pedigree's replyOfficial
02 Nov 2020, 10:02We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Rocky Govender. He is the Regional Manager for the region under which the Umhlanga branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply02 Nov 2020, 10:02
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Rocky Govender. He is the Regional Manager for the region under which the Umhlanga branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
