Company refuses to change the vehicle

First Name: Surname: Cell Number: Work Number: Email Address: Vehicle Finance Account No: How may we assist you? "

My name is Dumisani Makanya ID *** cell number *** work number *** account number ***, I am currently financed by MFC for Toyota Avanza 1.5 SX A/T

I have a problem with the Dealership Autopedigree where I purchased the vehicle firstly I received the vehicle on the 11 of January 2021 from them with No spare key, I was told a spare key I will be given in a weeks time, still have not received the key even today 08/02/2021

Secondly after taking the car I was told that the car is due for a service they arranged the booking by Toyota for the service, then I noticed that the was a sound that the vehicle makes when you drive up to 100 on the speedometer, so the finding at Toyota was that the handbrake cable need to be changed and the vehicle needed wheel balancing

On the 15th of January 2021 I went to the Dealership at Newton Park I spoke with the Branch Manager Jaques Pelser I told him I am not happy with the vehicle because all those findings that Toyota pointed out where supposed to be fixed before they sold the vehicle to me, they are suppose to take the vehicle for road worthy center so that they can pick up all the wrong parts in the vehicle, I told him am not happy with the car I wanted another car, he then sad to me that all those finding where minor things according to him, he will book for the vehicle to be fixed at Toyota

When it was time to take the vehicle to Toyota he then Jaques Pelser took the vehicle to another body shop Not to Toyota later that day I requested for an invoice stating what work was done on the vehicle he sad there is no such invoice when I aske the number of the body shop where they did the work he sad he will send it to me that was on the 29th of Jan he never sent through anything till today

The temporary license number plate expired end Jan when I ask them when am I getting the number plates there no response from them, tell me if something where to happen while that temporal number plate is expired will the insurance pay out?

I would like some advice from you (MFC) as you the one that financed me, how am I suppose to pay Installment for something that am not happy with

Dumisani Makanya *** /*** *** watsapp

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