DM
Dudu M
1 reviews | Active since Mar 2021
04 Oct 2021, 17:31
Car dealership selling defective cars
Bought a car at auto pedigree middelburg on 30th of August within a space of a month have taken in the car for 1 issue noise when breaking. Then other issues rose defects on the car. They promised to take in the car on the 4th of this month. They never did. No communication what so ever I don't recommend people to buy cars there. They can see that the noise when breaking can't be fixed they still want to take it in. say they taking in to be fixed the unfixable instead of replacing. They are now giving me a run around
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Auto Pedigree's replyOfficial
05 Oct 2021, 10:40We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve.
We will be forwarding your complaint to Mr. Fritz Luckhoff. He is the Regional Manager for the region under which the Middelburg branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply05 Oct 2021, 10:40
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve.
We will be forwarding your complaint to Mr. Fritz Luckhoff. He is the Regional Manager for the region under which the Middelburg branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's replyOfficial
25 Oct 2021, 15:53Your complaint has now been logged with the Motor Industry Ombudsman of South Africa. MIOSA will now investigate the matter and make a ruling.
Auto Pedigree's reply25 Oct 2021, 15:53
Official
Your complaint has now been logged with the Motor Industry Ombudsman of South Africa. MIOSA will now investigate the matter and make a ruling.