Bad Service from Edenvae

We saw Nomsa the Sunday.She asked for some documents which I sent on Monday.Thereafter I had to keep phoning to find out whats happening she did not keep me up to date. She is totally unaware off all the documetns required for byuing a car she asked me each day for documents then this then that. She demands that I send them immediately and does not consider that you do not walk around with things such as proof of residence. Then the F&I manger phones me, Nomsa app**** for finance for an amount I was not aware off. Lots off add ons were added and I were never informed of this. I spent a whole day trying to find someone who can explain all of this as Nomsa failed to do so. Eventually after 4 hours of wasting my time we finalized everything. Then I get the car the Wednesday. AJ threatened to come and fetch my vehicle if I do not supply them with my marriage certificate, which I could not find at the time. I am very unsatisfied as Nomsa never declared which documents she required upfront and did not explain the info in the financing. I will never ever buy from them again they do not have a clue what is necessary for buying a car and need serious training in how to deal with customers.