Bad Service (Concealment) and Misleading information

I traded in my old polo vivo blue line on the 22nd April 2023 for a polo tsi trend line which I only drove for a month and then the fuel pump got damaged as according to the nearest VW dealer for repairs when I first had a breakdown on the 30th May 2023. When signing the contract for purchase I was told that the car had manufacture warranty and m-sure warranty will become effective May 2024. I wasn't issued with any documentation with regards to the mentioned warranties, the car service, and accident history at the dealership in Auto Pedigree Menlyn. I was only issued the MFC contract which didn't even show the trade in value of my old car. I sent a formal complaint to their head office and I still haven't got a resolution as yet, whether a courtesy car will be provided or not. As now I'm getting late to work and I'm at the stage of losing my family for paying for a car that has it history which was not disclosed during the purchase.

I talked to David the manager at Auto Pedigree Menlyn for him to make a plan with regards to this as the formal complaint was also sent to him to resolve the issues, but I never got any response with regards to the complaint. I called the regional manager M**** who claims that I have been given all the necessary documentation during signing of the contract. The sales person (tshepiso) can honesty justify that the contract was the only document given. I got the spare key and the car ownership title after a month and even the permit on the car has expired on the 8th June 2023 and still no registration has been received. I took the car for oil service just a week after collecting it from the dealership and the company that assisted me with the service picked that the car was serviced for 30 000kms May 2022 and it is impossible that the car was at 26 000kms when I took the car for oil service and that's exactly how I picked up something fishy. David wanted me to claim the fuel pump from my insurance for them not to fix the car and ruin my profile. I couldn't claim it because I was not involved in an accident which could have been a trap for myself to pay additional costs which were not supposed to be covered by me. I am sitting with a qoutation for the new fuel pump and they these guys are quiet and blueticking me on their WhatsApp and avoiding calls.

I am truly disappointed and unhappy with the service I got at Auto Pedigree Menlyn especially with the management. I want to express that my rights as the consumer where not taken into consideration when I purchased the car.