Bad service

My experience with Auto Pedigree is very unpleasant, My Wife and i recently bought a vehicle from Auto Pedigree, upon vehichle collection i found some faults with the vehicle that needed attention. I struggled about 2 weeks getting them to book the vehicle in for repairs. They apparently booked the car in for 2 days and then phoned me, telleing me the vehicle is ready for collection , when i collectet the vehicle the problems was still there,it seemed like nothing was done to the vehicle. Then the sales person told me he will make another booking that we almost waited a month for with absolutely no feedback from Auto pedegree, after this we logged a complaint at the ombudsman, the very same day we got response from the the manager from Auto Pedigree N1 city telling us to book the vehicle in at Kia and warrenty will cover the work needed on the vehicle. the car was 3weeks at Kia also with almost no comunication from the dealership, and upon collection i drove the car home and and noted more problems, at thia stage i took the car back to Auto pedigree and requested a different vehicle or my money back... Ithey told me they can onley book the car in again dor repairs... At this moment its been 3weeks later again also with no feedback from Auto pedigree and i am sitting without a vehicle for more than a month while still paying for it. This is totally unacceptable and very bad client service from Auto Pedigree