1 reviews | Active since Jul 2017
Bad Service
About a year ago I bought a car at Auto Pedigree Paarl. The car went in for its usual body inspection which is part of the Auto Pedigrees' deal with us. When the car was returned to me, the back windscreen had scratches all over (which was not there before). It looked like someone used sandpaper to clean the window. When I contacted Auto Pedigree, they ignored me. When they finally responded the salesman who assisted us got a serious attitude and was very rude.
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Paarl branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Paarl branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
We are glad to confirm that your read windscreen has been replaced and that you are satisfied with this resolution.
We apologise again for any inconvenience caused.
Regards,
Auto Pedigree Customer Service
We are glad to confirm that your read windscreen has been replaced and that you are satisfied with this resolution.
We apologise again for any inconvenience caused.
Regards,
Auto Pedigree Customer Service