Bad Service
My wife and I took delivery of a car on the 28th December 2021 and to date the car has not yet been registered. The first permit expired and had to go back to dealership to change it and was promised that I will get the number plates the following week. The following week I was again given excuses on why it is not done, fast forward to today I still don't have the number plates and the excuse used this time is that the traffic department is offline. Since when does getting number number plates take 2 months to do. It seems like all the dealership care about is for customers to get the car from there on they don't care as they have processed a sale. This is really bad customer service from Auto Pedigree Polokwane branch.
Helpful (0)
Replies (1)0
Replies (1)Auto Pedigree's replyOfficial
18 Feb 2022, 16:37We will be forwarding your complaint to Mr. Fritz Luckhoff. He is the Regional Manager for the region under which the Polokwane North branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply18 Feb 2022, 16:37
Official
We will be forwarding your complaint to Mr. Fritz Luckhoff. He is the Regional Manager for the region under which the Polokwane North branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
