Bad service

<p>On the 27th April 2016 my parents bought me my very first car ( Kia Picanto 2013) at Auto Pedigree ( Bellville Branch). Receiving my first car should have been a joyous moment however we had endless issues with this dealership and lack of feedback from the sale's person. Firstly we were given a Hyundai car key as the key for the Kia was still being made according to management. After numerous and persistant phone calls from my dad to Bellville Branch management and sale's person we finally received the proper kia key at the end of May 2016 ( a whole month after I received the car), we still waiting on the spare key. We had also waited for the car license, number plates and wheel caps. We received the license disk and number plates last week ( first week in June 2016). We still awaiting the wheel caps which they constantly making an excuse for the same way they did with the key. Then I recently discovered that my passenger electronic window does not work and that the cup holder is completely broken which we made them aware of first week after we received the car. Lack of communication for the sale's person is so pathetic,he always has an excuse or never answers his phone. I feel like this car has caused my parents more issues than anything else and the service that we have received is putrid. This is very disappointing as we thought buying a car through auto pedigree would guarantee that we receive a good and hassle free service from the dealership.</p>