AR
Aabidah R
1 reviews | Active since Sept 2025
08 Sept 2025, 12:21
Bad sales and management
There parrow branch with sale person Cindy and manager Nicholas has the worse service recently bought vehicles there and they made us sign documents before showing us the vehicles mind you we drove 4 hours to receive these vehicle only 1 of the 4 was brand new and no problems the rest all has problems when we returned on of the vehicles on the same day we collected they now a week later still have the vehicle and refuse to cancel the deal as they are chasing the commission I would never recommend anyone to do business with them
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Auto Pedigree's replyOfficial
10 Sept 2025, 14:15Good Day.
We apologise for the inconvenience caused.
We have been trying to establish contact with you since we received this complaint but were unable to trace your detail on our system.
When we established contact with you, you stated that you did receive a WhatsApp message from us.
You also stated that you are not the person that purchased but your husband and brother-in-law were the people that purchased.
You also stated you have been in contact with the Regional Manager, Mrs. Trisha Botha, and that she is handling the matter from there. We will leave the matter in her capable hands.
Regards,
Auto Pedigree Customer Service.
We apologise for the inconvenience caused.
We have been trying to establish contact with you since we received this complaint but were unable to trace your detail on our system.
When we established contact with you, you stated that you did receive a WhatsApp message from us.
You also stated that you are not the person that purchased but your husband and brother-in-law were the people that purchased.
You also stated you have been in contact with the Regional Manager, Mrs. Trisha Botha, and that she is handling the matter from there. We will leave the matter in her capable hands.
Regards,
Auto Pedigree Customer Service.
Auto Pedigree's reply10 Sept 2025, 14:15
Official
Good Day.
We apologise for the inconvenience caused.
We have been trying to establish contact with you since we received this complaint but were unable to trace your detail on our system.
When we established contact with you, you stated that you did receive a WhatsApp message from us.
You also stated that you are not the person that purchased but your husband and brother-in-law were the people that purchased.
You also stated you have been in contact with the Regional Manager, Mrs. Trisha Botha, and that she is handling the matter from there. We will leave the matter in her capable hands.
Regards,
Auto Pedigree Customer Service.
We apologise for the inconvenience caused.
We have been trying to establish contact with you since we received this complaint but were unable to trace your detail on our system.
When we established contact with you, you stated that you did receive a WhatsApp message from us.
You also stated that you are not the person that purchased but your husband and brother-in-law were the people that purchased.
You also stated you have been in contact with the Regional Manager, Mrs. Trisha Botha, and that she is handling the matter from there. We will leave the matter in her capable hands.
Regards,
Auto Pedigree Customer Service.