KS
Kgomotso S

1 reviews | Active since Apr 2022

04 May 2022, 18:45

Bad experience

I bought my car from auto pedigree on the 25 November 2021, the car have done 62000 kilometer, so it was still in good condition. after 2 month I took the car to their workshop for brake pads service, and they advised that there was nothing wrong with the car. later the sound was still there and I took it back, they then changed the brake pads with the new once,, still after 2 day the sound was worse when applying brake. I took it back again, they then replaced the disc , after they replaced the disc, the problem was worse than before, I the took it back to them, they advised that it is gearbox(flywheel), they phoned the insurance(liquid capital), liquid capital advise that they can only pay R4000 for the clutch, they do not cover for the flywheel which is R30000. Since I returned the car to them they have not yet phoned with feedback. They said they will not pay for the flywheel, and that I am liable, which I don't understand because I only had the car for less than six month. I don't want that car anymore, they have to give another car because that one have being giving me problems since I bought it

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Replies (1)
Auto Pedigree
Auto Pedigree's reply09 May 2022, 10:33
Official
 We will be forwarding your complaint to Mr. Nash Mothiram. He is the Regional Manager for the region under which the Westgate branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service ***