1 reviews | Active since Aug 2023
Autopedigree strand the worst afersales ever Managent fron dealer principal until regional very bad
Mr Williams here bought a Toyota Hiliux 2019 model from Auto pedigree Strand sales man was topclass bt upon takeinfmg delv on 24 Jan 2023 the problems started almost every 2nd month i took the bakkie in for repairs in june 2023 i got fed up and parked the bakkie Thats upon waiting on parts i noticed another few problems so i retutned the bakkie the Dealer. On the 3rd op July myself Dealers principal and salesman had a meeting where i xolain to them im gona bring the bakkie back 2 many issues where i wanted another vechicle cause no coutesy car was given evrytime you bring bakkie 4 repairs I dont even know where to start with the problems sparekey,faulty brakes,steering wreck,spotligts full kf water,door sensors faulty,interior damage with roof lining falling comeing loose only drove 6000km with bakkie The regional manger was so rude over the phone and no body by that branch of management is calling u back u must always calk them. Then MFC was called laid a complaint against dealership they also waited 4 weeks for reply when they got reply MFC said i must contact ombudsma (MIOSA) Knowing it could take months to resolve.The sadesr part is MFC recieved emails by mistake where the Dealership Manger and Regional manager and Recon centre manager is slendering my name by telling stories about me the client dmwhere they call me lots of bad stuff my bakkie is on the brink of being reposessed and still im getting nowhere with then. And i understand the dealership are fixing your vechicle with your own warranty without your permission please there any lawyer that can help a person with this matter
You have logged a complaint with the Motor Industry Ombudsman of South Africa (MIOSA). Auto Pedigree has responded to MIOSA and await their ruling. MIOSA will inform you of the outcome of their investigation.
We will unfortunately not comment on this matter on a public forum.
Regards,
Auto Pedigree Customer Service.
You have logged a complaint with the Motor Industry Ombudsman of South Africa (MIOSA). Auto Pedigree has responded to MIOSA and await their ruling. MIOSA will inform you of the outcome of their investigation.
We will unfortunately not comment on this matter on a public forum.
Regards,
Auto Pedigree Customer Service.
