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Walter S

1 reviews | Active since Feb 2019

13 Sept 2019, 15:52

#Autopedigree #Stayaway

Guys, please please stay away from Autopedigree. no matter how good the deal is just stay away from them because the moment something goes wrong with the car you on your own. So i had a 1 series bmw that i drove for two years and decided to trade it in for an automatic car since driving from Cape Town to Joburg twice a year is tiring with a manual car, shuu that was the worst mistake i ever did by trading to Autopedigree. I got the car from Autopedigree which happens to be 316i 2014 model (****ty anyway), i drove the car for two weeks and it started giving me all sort of problems from petrol tank leaking, safety belts not working, leaking of water washer just to mention a few. I remember the day i took a car i mentioned to one of their sales person who's my homeboy and was working for Autopedigree that time, that the car is making squeeling noise when i press the brakes and he said it's because the brakes are still new and they will go quiet as time goes on, 6 months later the brakes are still making noise and i contact the branch manager at Autopedigree that the car brakes are still making noise like i took the car he tells me to get a quote from mechanic as BMW will be expensive if i get straight from BMW. I get him the quote which is R3200 compared to R5700 that was going to be at bmw, Kwl. he tells me that he will get back to me so that we can sort it out fast, fast forward to today he tell me that Dirk says they won't get involved in it as i got the car as I got the car on 112000km and drove 12000km, okay Kwl. i tell him that i drove the 1 series for 2 years and driving between Joburg and Cape Town three times a year and never replaced or experienced any brake problems.He then tells me that brakes don't last anyway, my question is why did they last on the 1 series which was 2013 model compared to their ****ty car which is 2014 model? are they fitting cheap parts and compromise our safety as customers? I even have our WhatsApp communication

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Replies (1)
Auto Pedigree
Auto Pedigree's reply16 Sept 2019, 15:27
Official
Customer referred the complaint to the ombudsman, the response was sent to the ombudsman and we are waiting for ombudsman correspondence.

Best regards,