AUTOPEDIGREE IS THE WORST CAR DEALER

In 2018 I bought a VW Polo TSI hatch 2018 model at Autopedigree Tzaneen. I traded it in for a Ford Ranger Double Cab 2018 model in 2020 after paying for about 18 months.

1) I was never paid the money which was I was told I would get (for both cars) . It was said it went to deposit despite being told the money was just cash back into my account for buying at Autopedigree.

2) I was told that all Autopedigree cars are fitted with a tracking device and its payment is in the car installment. However, the car doesn't have any tracking device installed despite me paying through the car installment.

3) I was not given the spare key until after a long time of complaining. However, the spare key was just cut anew. It's not the original key. This is a problem because I don't know where the original key is. And I constantly see cars I don't know at my gate viewing my car. I suspect they might be having the key through arrangement with the sales person.

4) I was never paid the balance of the trade-in nor was it advanced towards payment of the "new" car.

5) I complained but was told that it's not Autopedigrees's problem but the sales person Leonard Nkuna whom we have fallen out of each other because of my persistent enquiries.