YB
Yvette B

1 reviews | Active since Feb 2019

03 Feb 2019, 12:59

AutoPedigree is a *****ulant company!

Two years ago I bought a vehicle from AutoPedigree in Shelly Beach. I paid cash and the transaction went smoothly. The following year I went to take out the license disk without any issues, and we could drive legally because the license was valid. When it was time to renew the disc again, the guy at the counter told us that we cannot take out a license disk because the car was not registered in my name anymore. Apparently the Auto Pedigree branch closed down and registered the car back into their name. This was done **********ly and we have now been struggling for more than a YEAR to get the car back onto my name. We have gone so far as to put the car through the test AGAIN at our cost, and a nice lady from one of the branches in Limpopo sent us a temporary permit to at least drive with in the meantime. I am now at the point where I am getting the help of a lawyer because this has gone too far. Even though I have insurance on the vehicle the license disk is still not valid and if we are in an accident what are the chances that the insurance will pay out seeing that the car is not registered in my name. I have now had it with Auto Pedigree and will never EVER support them again. Weird thing is that this was the second car I bought through them cash, but they have now lost a loyal customer. Their service is absolutely pathetic and their ********** behaviour should be enough to make people stay away from them!

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Replies (1)
Auto Pedigree
Auto Pedigree's reply18 Feb 2019, 16:55
Official
 We will be forwarding your complaint to Mr. Rocky Govender. He is the Regional Manager for the region under which the Shelly Beach branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service ***