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Bianca R

1 reviews | Active since Mar 2019

18 Mar 2019, 17:14

Auto Pedigree Vanderbijlpark

We bought a Renault Stepway from them and after the initial sale there were faults on the car that needed to be fixed. Back sensors were not working, mudflaps were undone bumber was loose. Later the drivers window electrical component also failed. We had a towbar mounted as part of the purchase and there was a problem with the lights. The car was taken to renault inJohannesburg and to the recon centre but after TWO weeks of being given the run around we finally got our car back. Unfortunately the towbar lights were still not fixed, front bumber still not correct and when we asked about it, it became a huge he said she said argument. We are very unsatisfied with this dealership and will never buy a car from them again.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply28 Mar 2019, 16:42
Official
 We will be forwarding your complaint to Mr. Esias Van der Westhuizen. He is the Regional Manager for the region under which the Vanderbijlpark branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service ***