WL
Wafieqah L

1 reviews | Active since Mar 2022

04 Mar 2022, 18:12

Auto Pedigree Strand

Terrible. Assisted by a salesman William on Facebook messenger, was given the go ahead to view the car at Strands branch which I drove a whole hour to get there. When I got there, I got told by the manager that the car is not on the floor?? Drove for nothing. Told the manager Dennis this but it got ignored. I recall my husband saying this to Dennis as well in a voice note, still nothing. No apology from the sales person even?? Still waiting for BASIC information such as prices of available cars in my price range. Ridiculous. I am not sure how one can be so disinterested in assisting a CASH buy.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply07 Mar 2022, 16:23
Official
We will be forwarding your complaint to Mr. Pieter Claassen. He is the Regional Manager for the region under which the Strand branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service***