MS
Mikateko S

1 reviews | Active since Feb 2022

07 Feb 2022, 19:55

Auto pedigree sold me a Damaged vehicle and they do not have the decency to give a loan car while they fix it 🤬

Auto pedigree is the last place to purchase a car on 🚮,I purchased a car in November in the Benoni branch a week later I realized the car seats are broken, my front bumber was falling off as if the car was in an accident. I've been trying to get them to fix it for two months and they keep saying they don't have stock. I live 50 kms from work and they don't have the decency to give me a loan car while they fix my car. I have to use my money to go to work and still pay for the damn car when I do not have it. That will be the last place I will recommend to get a car from

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Replies (2)
Auto Pedigree
Auto Pedigree's reply08 Feb 2022, 09:57
Official
 We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Benoni branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service 
*** 
MS
Mikateko S's update08 Feb 2022, 15:45
Reviewer Update
It is close of business now and I haven't had a single contact from Auto pedigree, this is Terrible customer service to say the least. Should I gather my evidence and post it on Twitter rather maybe that will make you treat this with the urgency it deserves. I don't have a car to go to work with for goodness sake. I like 50 kms away from work and it is raining.