1 reviews | Active since Oct 2011
Auto Pedigree Service Failure
I am very disgusted in the lack of service received from Auto Pedigree Paarl and Auto pedigree as a whole. I made and inquiry on 26 august 2020 with regards to a car. By the 31st August i received my new car. Gr8 service to get a car sold from the team. Till Today i have not received my number plates or spare key... i have received 2 temp license plates that has expired so my car is not legal anymore and i cannot drive, this is my only car as well. problems on the car that needs to be fixed also not fixed yet. only after i lodge a complaint to head office they got me a date to fix the problems. i asked the manager will i ne getting a courtecy car to be able to do my work and how long wil it take? no reply. they send the driver to collect the car and the driver confirmed that i will not be able to get my car back today and she does not know how long i will be without a car. how am I able to plan if i don't get all the information or even a reply. i cannot be without a car. I emailed the area manager also with no reply. almost 2 months now and still nothing sorted
I will surely not advise anyone to do business with Auto Pedigree as you dont get any after sales service. im very upset doing business with them in the first place and if i could i would have done business somewhere else
