yC
yacoob C

1 reviews | Active since Nov 2015

12 Apr 2021, 22:55

Auto pedigree ****s customers out of paying people that refer people to them.

In 2020 last year February I referred someone to auto pedigree Paarden Island branch to purchase a vehicle as I myself purchased my vehicle from then. I was told that if I recommend them to someone and the person gets a car I will receive a spotters commission. And hence forth that's what I did and submitted my documents. However it's been more then a year to date and after continously asking when I would receive this spotters commission I get the run around and endless excuse..... And when I mail or contact the sales person or manager they ignore your communication. I've evens mailed and contact the spotters department and they asked for my documents and I send it and then nothing. No further communication or anything it's always just being processed when I ask. But no one wants to say why my money hasn't been paid to yet.

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply14 Apr 2021, 14:42
Official
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Paarden Eiland branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service
yC
yacoob C's update16 Apr 2021, 04:09
Reviewer Update
Good day

I hope you can understand when I say this auto response message to customers is ridiculous.... Because I can seriously see I'm not the only one that has this frustration with auto pedigree. This company is seriously money hungry that when people get them business. People get Silence and ignored. Johan has yet to contact me and by all the complaints I doubt he could evens assist as I don't know want a regional managers assistance. I would appreciate someone that has some power to contact me and not give me a half and half answer. Please this madness can't go on like this