GN
Gift N

1 reviews | Active since Jul 2021

26 Nov 2021, 19:15

Auto pedigree Refund

I bought my second car at auto pedigree Germiston . Everything was fine at first . But the second time i had some challenges with the car . They had to deliver the car in capetown . The delivery truck scratch the car while offloading the car at their belville branch. Secondly when i received the car it had service light on . Which I communicated with them . So they promised to service the car which i end up doing it myself since they were taking time . and foward the invoice and they promise to refund me but they haven’t done it . And its bein 4 months now .

And one other thing the car came without roadworthy certificate . And the disc expired . Registration is stil registerd in GP. I havent recieved all that . .

I want my refund for the car service . And the refund for roadworth certificate . Cause evertime i call them they say next week . . Since july

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply29 Nov 2021, 13:43
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Germiston branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service