VM
VICTORIA M

1 reviews | Active since Jul 2012

26 Mar 2021, 13:18

Auto Pedigree Montana will ruin your life

I had to come here and hope that i will get assistance after taking this route of fighting Auto Pedigree Montana. I have been nothing but patient and understanding its a year now and I have had enough of course I am human. Firstly I never app**** for a car with auto pedigree i got a call from Oscar from Auto pedigree montana branch offering me a car and I was very happy to accept. I went to the dealership and spent the whole day there coming all the way from Vaal to collect the my ford fiesta in Montana, I was happy despite all the delays that happened I remained patient. I bought the car during lockdown so I understood my disc might expire soon but the dealership reassured me that they will sort out the disc. Believe it or not I was called back to Montana during a working day to take my car for testing at dekra and i took a day off and went through did the testing and everything. Today is 26/03/2021 and my car disc expired 07/2020 how many fines and tickets am I supposed to get before I am taken seriously? I was told my car had a sevice warranty i took my car for service at Ford and they asked me for R3000? I have been trying to get help from Auto Pedigree Montana all my queries fall on to deaf ears, my next step will be the motor Ombuds I am tired of pleading for help for a car that I am paying so much money for.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply29 Mar 2021, 14:24
Official
We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Montana branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service