AUTO PEDIGREE - MISLEADING PRICES AND BAD CUSTOMER SERVICE

I am in the process of purchasing a new vehicle and came across the Auto Pedigree website which had there deal assistance offered on selected vehicles. I submitted an online enquiry to get further information on how this works. I was then contact by a sales consultant *** from the Randburg branch. During our discussion i advised him on the vehicle is was interested in purchasing, colour, mileage, etc. I specifically question him on the deal assistance and if it was already included or excluded in the online advertised price which he assured me that it was not. Asked him if the advertised price was then less the deal assistance and he confirmed this was correct. My personal documentation was provided to the consultant to start the process. I was then contacted a few days later to take my current vehicle for an evaluation. Whilst i was there, i question his manager on the conversation between the consultant and myself and was then advised the price quoted was incorrect as the advertised price already included the deal assistance. Surely a consultant should be aware of the active promotional deals and how they work. This was already after and hour of me been there and wasting my time. I did explain that on the website there was no indication to us the customer advising that these online prices already included the deal assistance. I have been speaking to a lady from the head office who has since escalated this to their complaints department but no feedback since.