NM
Neo M
1 reviews | Active since Mar 2023
28 Aug 2025, 14:02
Auto pedigree mafikeng
I bought my car on the 4/8/2024 at mafikeng branch. I have been in contact with the branch manager telling them I have not received the contract of agreement as they said it has been sent to my email. To date I have nothing. The individual who referred me to the dealership has not received the spotter fee as agreed by them. They communicate effectively prior sale and after that you are as good as old news. The after sales experience is extremely poor and heartbreaking.
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Replies (1)Auto Pedigree's replyOfficial
28 Aug 2025, 14:34We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Mafikeng branch fall and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply28 Aug 2025, 14:34
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Mafikeng branch fall and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
