WS
Walter S

1 reviews | Active since Feb 2019

10 May 2021, 22:06

Auto Pedigree false adverti*****t.

Hello I come back again, I bought a car from Auto Pedigree in 2019 that initially gave me problems within 3 months, kwl fine. That was sorted out even though I was not happy because I felt like going forward this car will give me more. Now the problem I'm having is that the car i used VIN to check the original paint of this car, on the report the car is registered as silver colour but Jacques from Auto Pedigree in Benoni sold me the car as gold in colour. Now the painting is starting to peel off on the bonnet, roof and boot. I feel really hard done by auto Pedigree and that they gave me false adverti*****ts. I'm so disappointed and disgusted, I will never ever in the near future go close to them or even refer someone.

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Replies (4)
Auto Pedigree
Auto Pedigree's reply24 May 2021, 16:33
Official
 We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Benoni branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service *** 
WS
Walter S's update12 Jul 2021, 20:40
Reviewer Update
Two months later I still haven't received feedback or any call from Auto Pedigree, I went to BMW and they confirmed to me that the car Auto Pedigree in Benoni did indeed sell me a car that was resprayed and they used cheap coat hence why the paint is peeling off. I'm really getting tired of this because it looks like Auto Pedigree doesn't want to sort out this issue and take responsibility for their mistakes.
WS
Walter S's update22 Jun 2026, 01:47
Reviewer Update
A reminder that I'm now due for a new ride but this dealership is blacklisted from my list
Auto Pedigree
Auto Pedigree's reply22 Jun 2026, 09:34
Official
Thank you for the message.  We are saddened that you feel AP did not resolve your issues and that you are now looking at buying elsewhere.

Regards,
Auto Pedigree Customer Service