DB
Dibuseng B
1 reviews | Active since Nov 2022
19 Nov 2022, 20:10
Auto Pedigree
Good day
Please kindly assist, I bought a brand new NP 200 bakkie from Auto Pedigree they advised me to pay R70000 for the premium to decrease and also the balloon interest will be excluded, However when I checked with my bank the showed me the Balloon interest is included in my account statement.
Auto Pedigree also confirmed to me that the service plan for my NP 200 Bakkie is not available nationwide, and I was not aware that my bakkie does not have a service plan as the deal was concluded telephonically they didn't explain to me clearly. Auto Pedigree gave me the service plan book and warranty for the engine.
please your prompt response will be kindly appreciated. Kindly assist,
Many Thanks
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Auto Pedigree's replyOfficial
21 Nov 2022, 12:37We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Ermelo branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service ***
Regards,
Auto Pedigree Customer Service ***
Auto Pedigree's reply21 Nov 2022, 12:37
Official
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Ermelo branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service ***
Regards,
Auto Pedigree Customer Service ***