1 reviews | Active since Sept 2015
AUTO PEDEGREE IS RUINING MY LIFE!!
I got a job as a Financial advisor last year. This job requires one to have a car as you will be required to go see clients at different locations, so after some time I went to Auto Pedegree Polokwane North as I have thought their cars were still in good conditions and affordable for pre-owned cars. I got my car on the 15th of January 2019. Being a first time car owner it would be obvious that I would make certain mistakes like during the inspection. I had them decided to take the car to my uncle to have it thoroughly checked. we then (with my uncle) found at least 11 errors on the car. *The storage cabinet in the passenger seat was broken *Windshield washer spray nozzles were not working *There was no battery brackets *The keys (Both Manual and Auto) couldn't open the car manually so *my back wiper was not working *The car radiator was not stable *Left fender was bend *There were some bots in the engine that were missing *The was no engine cover... to name a few
we also noticed that the front of the car was re-sprayed meaning it was involved in an accident (Probably hit a pole or a wall)
I took it to them to have them fixed, they booked it and offered me a courtesy car and they gave me a Hondai I10, I didn't like the car at all but I didn't have an option, either that or I walk (Like what was the point of me buying a car) After 6-7 days, I couldn't stand that car as it also had its own problems. I went to them to get my car back only to find out they were not done. I had to take my car as I had a long distance trip and I didn't see the i10 being able to go there, and they said I shall return it for them to finish whenever am not busy.(My job is a 24/7 thing, I never have "Free time"). I drove the car for a month and few days.On my way home(23/02/2019), people stops me to tell me there is something wrong. I stopped, I see there's water under the car, I open the bonnet and I notice there is a pipe that was disconnected and water from the radiator came out(Yet another error which my uncle and I couldn't pick up). Im in the middle of the road, I connect the pipe, get water from a building near by, pour the water and go home. The following day, I go to work, and go for a meeting and on the way back I see the temperature sign on and I immediately stop, the car doesn't have water. I go to Midas and buy anti freeze and pour it and when I start the car, it starts taking the water out, more like boiling. I called their roadside assistance to get the car towed to Ford Service centre and I have to make other means to get home. The following day, I call them to tell them am without a car and if there's anything they could help me with because I am losing a lot of money by not being able to go see clients and not making an income and I get told "They are not going to help me cause I have been driving the car for a month so it is MY FAULT, I TEMPERD WITH IT!!. Like why would I mess my own car???. It's been 3days now, I am not working cause I don't have a car (Funny I thought you just bought a car a month ago). Went to Ford today and I'm being told it might take 2 weeks to test and figure out what's wrong with it. On top of that, I might be reliable for labour payment of R2500. I used to love Auto Pedegree but now I WOULD NEVER recommend anyone! to buy a car from them. They manage to ruin my life in a matter of a month. Even if the car gets fixed (Two weeks from now) I'll just have to wait until another problem rises and it would be my fault. I regret ever walking into that dealership!!
I loved a Ford Fiesta my whole life and I fell inlove with my car and now I am having the worse and embarrassing experience with it because of Auto Pedegree.
Regards,
Auto Pedigree Customer Service ***
Regards,
Auto Pedigree Customer Service ***
