ST
Siboniso T
1 reviews | Active since Jul 2020
16 Mar 2023, 14:19
Appalling Customer Service
Auto Pedigree's customer service is appalling to say the least. I get the impression they're not serious about business.
I made several queries about a particular vehicle that I wanted. The consultants at their head headquarters would call me and put me in touch with a sales person at a dealership. The sales persons would undertake to get back to me with more details regarding the vehicle, but never would.
Curiously, I then checked how they fared on Hellopeter and it's not surprising that they're failing customers.
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Replies (1)Auto Pedigree's replyOfficial
16 Mar 2023, 15:23We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Krugersdorp branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service***
Regards,
Auto Pedigree Customer Service***
Auto Pedigree's reply16 Mar 2023, 15:23
Official
We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Krugersdorp branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service***
Regards,
Auto Pedigree Customer Service***
