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Pride M

1 reviews | Active since Sept 2014

11 Oct 2021, 20:07

After Sales Service Excellence

I would like to commend, applaud and appreciate a Service Consultant by the name of Adriaal Senye from Auto Pedigree in Montana. Without knowing me previously or not being the salesperson who sold me my car; he went over and above in assisting me in resolving a clutch breakdown on the car I purchased over a year ago from the branch before I relocated; he connected me to my warranty cover insurers that I'd forgotten about, to assist with the authorisation for fixing it, ensuring it's done timeously and my car is back asap; he even offered to assist with a smooth trade-in process should I be interested.

He called to check up, send emails and find out more information on my behalf...his after sales care really helped and I was so relieved after all the help...I hope he doesn't stop this excellent service with me but does it for all other clients anywhere in the country. Thank you Adriaal!!

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Replies (1)
Auto Pedigree
Auto Pedigree's reply14 Oct 2021, 13:11
Official
 Thank you for the compliment.  We are glad that you got the type of service that you are entitled too.  We will be forwarding your compliment to the salesperson, branch manager and the regional manager.  Regards, 
 
 Auto Pedigree Customer Service ***