1 reviews | Active since Jun 2015
4months later still driving without valid tax disc
Early this year, March to be exact I bought a car from Auto Pedigree and to this day I'm still running around like a crazy reckless chicken to get a valid disc and charging port fixed. I was helped by Pleasure Ramunenyiwa and each time I call to follow up I'm told the process is being delayed by the Polokwane branch. Don't get me wrong I know vehicle registration is a long process but I refuse to believe that the duration is four months or more. I'm currently driving without a valid disc and with an expired permit that was given to me last I went to their Edenvale branch. Within a month of collecting my car I realised the charging port was not working, obviously I reported this but so far I've just been getting empty promises. I've tried to reach the branch manager with no luck, eventually sent a complain email to the branch manager and head office (Kempton Park) still haven't heard a word from any of them.<br> <br> I've been patient but this is extremely frustrating, imagine trying to always check the coast before going anywhere just because AUTO Pedigree can't meet their end of the bargain.!!
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Edenvale branch falls and we will request him to get involved and to supply you with feedback on the complaint.
Regards,
Auto Pedigree Customer Service
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We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Edenvale branch falls and we will request him to get involved and to supply you with feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
