SH
Sphamandla H

1 reviews | Active since Aug 2021

06 Aug 2021, 12:40

RUN!!! DON'T BE LIKE ME... RUN!!!

First Gear Autohaus (416 Cork Ave cnr Oxford Street, Ferndale) / Auto Investments Centurion (Gables Centre, Hendrik Verwoerd Dr, Hennopspark, Centurion)

RUN!!! I would give 0 stars if I could... JUST RUN!!! Interesting that the Cork Avenue branch no longer has its business listed on Google - clearly too many negative reviews. The most TERRIBLE experience one can possibly imagine - even in your worst nightmare. I was sold a car with gearbox issues (Mitsubishi ASX). Even though it was reported to the dealer VERY early (day 1) - they refused to fix the issue. But of course, like any PRO-*******, they first make promises and string you along. The dealer even proposed I commit insurance ***** (claim from the warranty as if it was a NEW problem). The salesperson is a charlatan (Shane de ****). The finance person was useless (Melanie du Plessis). The owner was ABSOLUTELY USELESS (Ryan Botha) - he seemed shocked I even had a problem with the proposal for ***** to be committed, by his salesperson. It is clearly a REGULAR way of doing business for them. **********. He didn't even bother fami****ising himself with my case before coming to an eventual meeting (when I eventually decided to return the piece of **** they sold me). There are PLENTY of dealers out there. Go with people who value doing business LEGITIMATELY. This dealership is NOT AN HONEST DEALERSHIP. RUN!!! PS: If you have a problem with a car on day one, week one (or within a month). Just return the car - IMMEDIATELY. No matter how convincing the dealer sounds about how they will "take care of it".

0
Replies (4)
Auto Investments Group
Auto Investments Group's reply06 Aug 2021, 14:57
Official
Dear Mr.Hlela
Thank you for taking the time to place your review. We welcome the feedback from our customers.
We will raise your concern with the dealership and we will send you communication on email.
Regards
Auto Investments Group
SH
Sphamandla H's update10 Aug 2021, 15:39
Reviewer Update
I'm not holding my breath.
Auto Investments Group
Auto Investments Group's reply10 Aug 2021, 16:06
Official
Dear Mr. Hlela
The  matter was resolved and settled in agreement with yourself some time ago when you raised your concern. We duly note your comments and as mentioned, welcome feedback from customers and respect their views at all times. We however respectfully advise that we will not deliberate the facts of any matter on this platform .
Regards
Auto Investments Group



SH
Sphamandla H's update11 Aug 2021, 06:42
Reviewer Update
Nobody asked you to. I didn't write this FOR YOU / TO YOU. It's a REVIEW PLATFORM. And I am assisting others who may be wise enough to read a few reviews before doing business with your dealerships.
So please go drink some coffee...