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I bought a Toyota Verso 1.6 SX 2011 in Nelspruit branch however within three months the vehicle broke.

I informed the dealership about the situation whereby they advised me to contact My Sure because the vehicle is under warranty with My Sure.

I contacted My Sure as I was advised whereby they confirmed that the warranty is only covered only 40km in terms of towing the vehicle to the nearest workshop resulting that as the vehicle broke far from the nearest workshop I must cover the shortfall for the amount of R3000 and they will only cover for the amount of R1500.

Be that as it may I have no other option but to accept their decision made because of the fact that I wanted my vehicle to be fixed, I personally visited the dealership to discuss this matter in question but the information provided does not meets my expectations due to the fact that they confirmed to me that they won't assist me with an alternative vehicle to use while my vehicle is still at the workshop and they won't cover the costs for the towing resulted that I need to arrange with My Sure in order to cover for the towing costs.

As things stand I am of the opinion that this is a pure **************** because I bought the vehicle from them and I was financed by MFC but now they don't want to assist me.

I view this matter in a very serious light and I won't rest until South Africa gets to know about the games Auto investments plays because for the period of three months the vehicle is now having a mechanical failure and I am still paying on a monthly basis.

Your kind assistance in this matter will be highly appreciated and await your urgent response herein.

Yours sincerely Jerry Nyezi .